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Corporate
Babies and Kids
Birthday
Housewarming
Get Well
For Her
For Him
Romance
Sympathy
Thank You
Wedding
Gifts
By Occasion
By Occasion
Cheesecakes
Cookie Bouquets
Chocolate, etc.
Decorated Oreos
Flowers
Food Gift Baskets
Fortune Cookies
Fresh Cookies
Fruit Gift Baskets
Gift Towers
Gourmet
Kosher
Picture Cookies
Regional Gifts
Snacks
Tea and Coffee
Teddy Bears
For a Cause
Cookie Bouquets
Chocolate, etc.
Decorated Oreos
Flowers
Food Gift Baskets
Fortune Cookies
Fresh Cookies
Fruit Gift Baskets
Gift Towers
Gourmet
Kosher
Picture Cookies
Regional Gifts
Snacks
Tea and Coffee
Teddy Bears
For a Cause
Gifts
By Specialty
By Specialty
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Order and Shipping Information
Shipping
-Most orders will be shipped in 24 hours from the time order was placed, sometimes we may need 48 hours.
-Please allow more time for large and/or personalized orders (up to 2 weeks).
-During peak holiday periods (Christmas and Mothers Day), please allow additional 1-2 days for delivery.
-Once your order is shipped, you will receive an e-mail with confirmation and tracking number.
-Saturdays, Sundays and Holidays are not counted when calculating the number of days in transit. Shippers do not guarantee specific arrival dates for ground service.
-We do not ship to Alaska, Hawaii, hospitals, APO/FPO and Po Box addresses.
-If you are shipping to a corporation or a large office, please let your recipient know to expect a package (if perishable). Chanda Gift Studio is not responsible, if the business is closed and the carrier is unable to deliver the package. For business addresses, please include as much information as possible, including company name, telephone number, suite number, recipients name and department, if applicable.
-We accept cancellations of any order that has not yet been shipped, personalized or freshly baked.
-Most orders will be shipped in 24 hours from the time order was placed, sometimes we may need 48 hours.
-Please allow more time for large and/or personalized orders (up to 2 weeks).
-During peak holiday periods (Christmas and Mothers Day), please allow additional 1-2 days for delivery.
-Once your order is shipped, you will receive an e-mail with confirmation and tracking number.
-Saturdays, Sundays and Holidays are not counted when calculating the number of days in transit. Shippers do not guarantee specific arrival dates for ground service.
-We do not ship to Alaska, Hawaii, hospitals, APO/FPO and Po Box addresses.
-If you are shipping to a corporation or a large office, please let your recipient know to expect a package (if perishable). Chanda Gift Studio is not responsible, if the business is closed and the carrier is unable to deliver the package. For business addresses, please include as much information as possible, including company name, telephone number, suite number, recipients name and department, if applicable.
-We accept cancellations of any order that has not yet been shipped, personalized or freshly baked.
Pricing:
Ground:
Up to $47.99 ..$10.95
$48 to $59.99 .$11.95
$60 to $89.99 .$12.95
$90 to $104.99 ...$13.95
$105 to $157.99 .$15.95
$158 to $209.99 .$20.95
$210 to $239.99... ..$26.95
$240 to $259.99.................$32.95
$260 to $279.99.................$39.95
$280 to $299.99.................$39.95
$300 to $319.99.................$42.95
$320 and up......we will contact you
Ground:
Up to $47.99 ..$10.95
$48 to $59.99 .$11.95
$60 to $89.99 .$12.95
$90 to $104.99 ...$13.95
$105 to $157.99 .$15.95
$158 to $209.99 .$20.95
$210 to $239.99... ..$26.95
$240 to $259.99.................$32.95
$260 to $279.99.................$39.95
$280 to $299.99.................$39.95
$300 to $319.99.................$42.95
$320 and up......we will contact you
Floral Bouquets:
Special Overnight for only $6.95 (add $15.00 for Saturday delivery)
Special Overnight for only $6.95 (add $15.00 for Saturday delivery)
Shipping Options:
Ground:
Available for gift baskets & cookies, depending on destination, please allow 2-5 days. Times vary depending on destination.
2nd Day Air:
Delivered Monday through Friday. Delivery by 7pm to most US locations.
Standard Overnight:
Delivered Monday through Saturday. Delivery by 3pm to most US locations.
Ground:
Available for gift baskets & cookies, depending on destination, please allow 2-5 days. Times vary depending on destination.
2nd Day Air:
Delivered Monday through Friday. Delivery by 7pm to most US locations.
Standard Overnight:
Delivered Monday through Saturday. Delivery by 3pm to most US locations.
Summer Policy (May 1st thru October 15, depending on an item)
Intense heat can effect the quality and presentation of certain food items. To ensure your satisfaction, we limit shipping options during summer months for some items, like chocolate.
Overnight: Delivered Tuesday through Friday. Shipped out Monday through Thursday.
2nd day: Delivered Wednesday through Friday. Shipped out Monday through Wednesday.
This schedule is designed so your perishable items do not sit over the weekend in a warehouse without temperature controls. Additional shipping weekdays may be available if cool temperatures allow items to be safely transported.
Intense heat can effect the quality and presentation of certain food items. To ensure your satisfaction, we limit shipping options during summer months for some items, like chocolate.
Overnight: Delivered Tuesday through Friday. Shipped out Monday through Thursday.
2nd day: Delivered Wednesday through Friday. Shipped out Monday through Wednesday.
This schedule is designed so your perishable items do not sit over the weekend in a warehouse without temperature controls. Additional shipping weekdays may be available if cool temperatures allow items to be safely transported.
Package Delivery:
-We highly recommend shipping to an address where someone will be able to receive the package when its delivered. We suggest shipping to a work place or arranging for someone to be at home on the day you expect your delivery. Chocolate left outside your home all day may be damaged by weather that is too hot, rainy or humid.
-If the recipient is not at home to receive the package, our carrier will leave it without signature required. You may request signature service by e-mailing Customer Service and requesting it. Our carrier will leave packages at the couriers discretion. If it is safe to leave a package will do so, however, Chanda Gift Studio, is not responsible for packages left without a signature.
IMPORTANT -Our carrier assesses a $10.00-$15.00 fee for each incorrect or incomplete address. We reserve the right to bill you for this correction fee, so please make sure the information you provide us with is correct and up-to-date.
-We highly recommend shipping to an address where someone will be able to receive the package when its delivered. We suggest shipping to a work place or arranging for someone to be at home on the day you expect your delivery. Chocolate left outside your home all day may be damaged by weather that is too hot, rainy or humid.
-If the recipient is not at home to receive the package, our carrier will leave it without signature required. You may request signature service by e-mailing Customer Service and requesting it. Our carrier will leave packages at the couriers discretion. If it is safe to leave a package will do so, however, Chanda Gift Studio, is not responsible for packages left without a signature.
IMPORTANT -Our carrier assesses a $10.00-$15.00 fee for each incorrect or incomplete address. We reserve the right to bill you for this correction fee, so please make sure the information you provide us with is correct and up-to-date.
Returns:
-Due to the perishable nature of our gift selections, discrepancies must be reported within 3 business days of receipt. If you are not satisfied with the order, we will try to replace it, or issue credit. If a full refund is demanded, we ask that the item be returned in original packaging. Please contact us for return address. Some of the food items and perishables cannot be returned.
-Claims for orders returned due to incorrect address information will not be honored. Furthermore, Chanda Gift Studio will charge customers for any additional fees billed by the shipper for shipping or address corrections.
-If your order arrives late due to a Shipping Company (USPS, FedEX, UPS) delay, you will be credited for shipping charges once the cause of delay is determined. Delays due to extreme weather and natural disasters are NOT subject to a shipping refund.
-Personalized items may not be returned.
-Due to the perishable nature of our gift selections, discrepancies must be reported within 3 business days of receipt. If you are not satisfied with the order, we will try to replace it, or issue credit. If a full refund is demanded, we ask that the item be returned in original packaging. Please contact us for return address. Some of the food items and perishables cannot be returned.
-Claims for orders returned due to incorrect address information will not be honored. Furthermore, Chanda Gift Studio will charge customers for any additional fees billed by the shipper for shipping or address corrections.
-If your order arrives late due to a Shipping Company (USPS, FedEX, UPS) delay, you will be credited for shipping charges once the cause of delay is determined. Delays due to extreme weather and natural disasters are NOT subject to a shipping refund.
-Personalized items may not be returned.
Fulfillment:
Occasionally, an inventory item becomes unavailable. We reserve the right to substitute with a product of equal or greater value. Every effort will be made to fulfill your order.
If due to circumstances beyond our control we are unable to fulfill your order, you will be notified within 48 hours. You will then have the option to re-schedule or receive a full refund.
Occasionally, an inventory item becomes unavailable. We reserve the right to substitute with a product of equal or greater value. Every effort will be made to fulfill your order.
If due to circumstances beyond our control we are unable to fulfill your order, you will be notified within 48 hours. You will then have the option to re-schedule or receive a full refund.
Substitutions:
-Fresh Flowers / Blooming plants: Its up to Mother Nature. If due to crop failures or poor weather conditions a particular flower, plant or color choice is not suitable, we will send a fresh selection of equal or greater value.
-Gift Baskets: Based on season and availability, we reserve the right to make component substitutions using items of comparable or greater value.
-Fresh Flowers / Blooming plants: Its up to Mother Nature. If due to crop failures or poor weather conditions a particular flower, plant or color choice is not suitable, we will send a fresh selection of equal or greater value.
-Gift Baskets: Based on season and availability, we reserve the right to make component substitutions using items of comparable or greater value.
If you place a large order, we may need to contact you with information on shipping charges.
Please note that all Gift Basket shipping rates are per package, per address. Favors and similar items that do not have shipping option listed on their respective individual pages may be shipped together, to the same address.
Note: For heavy shipments, we reserve the right to charge an additional $10 for Air Shipping Methods. We will let you know if this is necessary prior to shipping.
Note: For heavy shipments, we reserve the right to charge an additional $10 for Air Shipping Methods. We will let you know if this is necessary prior to shipping.
Chanda Gift studio cannot be responsible for damage if you or the recipient of the package is not present at the time of delivery and the damage occurs as a result of the delay in claiming the package. Also, Chanda Gift Studio cannot be responsible for heat damage if you choose an inappropriate shipping method of a chocolate product and it ships via the method you selected.
EXTREMELY HOT STATES: We guarantee some of our products against melting ONLY when shipped via Overnight Shipping
We have the right to change shipping method if the one customer chose is inapropriate for summer shipping. We will contact customer prior to changing the option.
EXTREMELY HOT STATES: We guarantee some of our products against melting ONLY when shipped via Overnight Shipping
We have the right to change shipping method if the one customer chose is inapropriate for summer shipping. We will contact customer prior to changing the option.
You can choose the shipping option and see shipment pricing for most gift baskets and other items on their individual pages.
For others, please refer to the pricing chart on the left.
For others, please refer to the pricing chart on the left.
Cheesecakes:
Shipped frozen with ice packs. 2nd day or overnight shipping options only.
Shipped frozen with ice packs. 2nd day or overnight shipping options only.